Privacy Policy

1.Contact for data protection

Pekka, Urho Innovation Oy — pekka@urhoinnovation.fi, +358 45 177 3456.

2.What data we collect

When you submit a request or place an order, we may process:

• name
• company name
• email address
• phone number
• details of your request (what you are buying or selling, quantities, timeline)
• for orders: billing details

We do not collect special categories of personal data.

3.Purpose and legal basis

We process personal data to respond to and handle requests, provide the service, and manage the customer relationship and invoicing. The legal basis is consent, our legitimate interest in responding to enquiries and managing the customer relationship, and performance of a contract.

4.Sources of data

Data is collected directly from you via our website forms, email or phone.

5.Recipients

We do not sell or disclose personal data for marketing purposes. Data may be processed on our behalf by trusted providers (web hosting, email, form handling, invoicing).

6.Form processing

Form submissions on this website are handled through Web3Forms, which processes the submitted data on our behalf in order to deliver it to us. See Web3Forms’ own privacy terms for details.

7.Transfers outside the EU/EEA

Some personal data may be transferred outside the EU/EEA, for example when it is processed by our form or email providers. In such cases we ensure an adequate level of protection using the safeguards required by law, such as the EU Standard Contractual Clauses.

8.Cookies

This website may use cookies — small text files stored on your device — to enable basic functionality and, where applicable, to analyse how the site is used. You can manage or disable cookies through your browser settings.

9.Retention

We retain personal data only as long as necessary. Request data is deleted once the matter is handled, unless the customer relationship or law requires longer retention.

10.Security

Personal data is handled confidentially, with access limited to those who need it, and protected with appropriate technical and organisational measures.

11.Your rights

You may access your data, request rectification or erasure, restrict or object to processing, withdraw consent, request portability, and lodge a complaint with the supervisory authority — in Finland, the Office of the Data Protection Ombudsman (tietosuoja.fi).

12.Changes

We may update this policy. The current version is always available on our website.

13.Intellectual property

All UrhoLink services, content and rights are owned by Urho Innovation Oy. They may not be copied, modified, distributed or otherwise exploited, whether commercially or in any other context, without the prior written permission of Urho Innovation Oy.